La Fiche Vitrine - FAQ

My Account

Send an email request to: fiona@vitrinemedia.com Or place an order directly on our website

For that you must:

Either directly on the web page and log-in: Fiche Vitrine

Either already be connected to your client account (after filling-in your log-in information on the “sign-in” tab at the top right of your screen or on the following link:of connexion and go in the ‘Services’/ ‘Window Editor’ and click on one of the images.

Submit your request via email to fiona@vitrinemedia.com; you can also order your subscription through the « Our products » tab

You can check the size of your storage space on your Window Editor homepage once you are connected to your account (‘Welcome’ tab). If you have reached your full storage capacity, we won’t be able to create newmodels and posters. You can delete the posters/modelsmodels that you no longer use in order to gain more storage space or contact fiona@vitrinemedia.com request an increase of your storage space (additional fees will apply in accordance with the amount of extra space requested).

You can check the end-date of your subscription on your Window Editor home page (‘Welcome’ tab). We recommend that you submit your subscription renewal request 15 days before your end date.

  • 1) Log-in to your client account. This gives you personalised access to the Window Editor application.
  • 2) Create/customise a model (background and placement of text and image zones or Use one of the public models made available to you.
  • 3) Create a poster using the model of your choice
  • 4) Print your poster

The model is the frame used to create posters. It can be customized according to your needs including blank background, text and image zones, the logo and DPE area and all the other elements which remain stationary on your posters.You can add as many text and image zones as you wish in one model (no limits). You will simply need to edit yourmodels occasionally and then only when you need to make changes to yourmodels (in the beginning or create new ones).

• The poster must be created each time from amodel.

It shows the information on the property you would like to showcase in your window display. The poster allows you to fill-in the predefined text and image zones within themodel.

Exemple of a Model Exemple of a Poster

Model

The private model belongs to a specific user. It is not widely visible nor can it be used by other users.

The public model is available to all Window Editor users. This model is therefore visible to all and can be used freely. It can be created by a site administrator and also by regular users. Public models are royalty-free, only the person who created the public model is the able to edit it.

Still, a model can serve as a base to create a private model to which you can add your own logo, image and text zones and other customisations.

To create your own model from a blank background, simply click on « create a model ». You must enter the name of your model, its’ format/maximum size to determine the size in which the posters can be printed (e.g.: if you have A3 and A4 display panels, you need only create one model and set it to A3 format) as well as the model orientation (landscape or portrait). To finalise, click on “create” ” (the model titled “None” selected by default from the list below it). ). A blank model white a white background will appear. You will then be able to add the elements you wish in order to put it together.

A public model can only edited by the person who created it. However, it is possible to copy it and edit it.. To customise a public model, click on “create a model”. You must enter the name of your model and define its’ format/maximum size from which your posters will be printed (e.g.: if you have A3 and A4 display panels, you need only create one model and set it to A3 format) as well as the orientation of the model (this must be the same as the public model that has been selected). Then choose the model you would like to edit from the list of public models below by clicking on the corresponding model icon then go back to the top of the page and click « create ». The public model is now available in your private models and can now be edited as you please.

Using a public or private model which already has a defined background, simply double-click on the background to change it. You can now lower the luminosity to make it more opaque.

When using a blank private model, click on the « add background » icon ( ) then double-click on the grey area in order to upload an image from your own folders. You can diminish the luminosity in order to make the background opaque.

This is only possible once a model is created or edited. This option is not available when creating or editing a poster. To do so, open the model and click on the area you would like to make stationary and unselect the: icon

This step must be repeated on each image and text zone of the model (including the background). This will prevent the various zones from moving when you create a poster. It will also allow you to keep a harmonious set-up on all your posters.

This is possible only when creating or changing a model. The option is not available to you when creating or changing a poster. Simply open the poster and click on the t-ext area icon (e.g.: ). To help you identify the different areas to fill-in when creating your poster, various text zones have been pre-defined such as: title, hook phrase, details, and price. The font, size, color, can be changed in your posters or predefined in your models.

The text zone can be moved to the selected area on your poster using a « click and drag » from your zone to the chosen area. The zone can be expanded using the icon and can be pivoted using the icon.

You can add as many text zones as you wish.

This is possible only when creating or changing a model. The option is not available to you when creating or changing a poster. Simply click on the

Les effets de contrastes, luminosité et transparencepeuvent être réglés à l'aide des icônes : icon.

The image zone can be switched to the selected area on your model using a « click and drag » from your zone to the chosen area. The zone can be expanded using the icon and can be pivoted using the icon.

You can add as many text zones as you wish.

In order to add/delete the black borders from the text, image and ECR/GGE boxes simply tick the « borders » option to keep them or unclick to remove them.

To add/delete the white backdrop behind text, images or ECR/GGE boxes simply tick the « backdrop » option to keep it or unclick to remove it. You will then be able to get a transparent backdrop.

To access your models, simply click on “access my models”. You can filter your search by ticking the different options and clicking on « filter ».

Yes. You can make changes to a model by clicking on « access my model » and opening the model.

The icon allows you to edit the model.

Yes. But the deletion is permanent and cannot be reversed.

The icon allows you to delete your model.

Warning!!! Once the model is deleted, neither the administrators nor yourself will be able to retrieve it. It will have to be entirely recreated.

You can create as many models or posters as you want whithin the limits of your available storage space.

No. The changes made to a model will have no impact on the existing posters created from it. Only new posters created from the edited model will feature the changes.

Poster

To create a poster from a public model (with no customization), simply click on “create a poster” then enter the name of your poster and select a model you would like to use from the the options below Click “create”. You can now fill-in the text and image boxes.

To create a poster from a public model (with no customization), simply click on “create a poster” then enter the name of your poster and select a model you would like to use from the options below Click “create”. You can now fill-in the text and image boxes.

When editing your poster, you can add images by double-clicking on the grey image box then selecting the image you would like from your computer library.

When editing your poster, you can add images by double-clicking on the text box and filling-in the relevant information. You can now change the font, size and color of your text.

In order to save your posters simply click on the icon.

Warning !!! Wait for the wheel to finish charging before proceeding. This will ensure that the poster is properly uploaded and saved. Do not hesitate to click on the save button again.

To access your posters, simply click on « access my posters ». You will be able to edit, delete, and print your posters from this page.

Yes. You can edit and/or delete a poster by clicking on « access my posters » and opening the item you would like to edit (click on the name of the name of the poster, on the poster preview or on the “edit” button). To delete the poster, select the poster from the list and click on the delete button.

You can create as many posters as you would like within your available storage space.

Printing

A0, A1, A2, A3, A4, A5, A6, A7, A8, Letter, Legal, Ledger, Tabloid, ANSI A (letter), ANSI B (ledger), ANSI B (tabloid), ANSI C, ANSI D, ANSI D, ANSI E, ANSI F.

Warning!!! If the format of the poster you have created is larger than the models’ maximum format, it is possible that the quality of the print may not be of the best quality. It is therefore very important to select a maximum format for your models that will not limit you when printing out your posters.

To print your poster, click on the icon on the top right of your on the top right of your open poster (when you are in editing mode).

You can also print from the selection of posters under the « access my posters » tab by clicking on the same icon the top right of the page to print.

Once you are on the print window, you can select the printing format which matches the format of your paper. You can also choose to flip the image by ticking the “invert” option. This will enable you to obtain a mirror-print on the mat side of your 125g Backlight paper.. Finally, you can click on the construction wheel. Once the change has been applied, the icons allow you to upload/delete your poster will appear. You can just choose the upload method(method 1 or 2).

Mirror printing is useful only when printing on 125g Backlight paper (which you can buy from VitrineMedia by calling our print service on 0972295605) on an ink-jet printer.

When flipping the image, it will be mirror printed on the mat side of your 125g Backlight paper; the ink will go through the paper in order to appear on its glossy side.

We advise you to let your printed image dry before handling it. Once it has fully dried, you may insert it into your display panel, this will prevent any ink or powder residue from staining your panel.